If you have any comments or suggestions please email us at info@lizziesrealnappies.co.uk


Lizzie has been so helpful not just with my order, but also providing suggestions. I cannot find fault with any part of my experience, the personal care and attention I was provided is something that is missing from other services so it was a fabulous surprise to get such a level of customer care.

Catherine, London

Thought I’d share my thoughts on the nappies so far… They’re great! Thank you so much! They fit perfectly, are super easy to use and look fab. Most importantly, there have been no leaks. Just what I wanted. Thank you also for the washable wipes. They’re a revelation. My daughter usually screams when I clean her hands and face but she loves the wipes. Meal times are suddenly much easier. I’ve already recommended you to another mum who’s planning on moving over to reusables, and I’ll pass your details to anyone else I come across.

Lucy, London

I want to thank you so much for your amazingly speedy service, your informative website and your well stocked service. I see other people have commented on this, so I won't be adding anything new, but I just wanted you to know how much I have appreciated it. Thank you very much.

Ruth, London

Great many thanks. I would just like to add how much I appreciate all your communication throughout the process of buying my kit. It has been a very pleasant and easy experience. I wish I knew people that would be open to using cloth nappies to recommend you as an extremely helpful company.

Shaunna, Carmarthenshire

When I first got my nappies we were unsure how many we'd need for twins and different answers came back via your Facebook page. If it helps for future people asking - I think you need at least 50: 35ish daytime ones and the rest nighttime ones.
The bamboozle and mother ease wraps are amazing, and I've had great success out of the Bumgenius freetime too. But the huge plus factor which I've mentioned before is no nappy rash at all - the boys are teething like mad and there is not one bit of it. Can't believe it. When my eldest son was teething and wore disposables his bottom looked like a tomato with issues!!!!!
Anyway, thank you once again for your help and amazing customer service.

Lucy, Staffs<

I just felt I had to email about your supremely speedy service!!!  I placed my order in the afternoon, (quite late from memory) and my product arrived the next day!  I am so impressed!  Additionally I am pleased with the product-a monkey foot wetbag to store my wipes in-its beautiful!  and doesn't leak which has always been a problem with storing reusable wipes.  I will be buying some new nappies soon to replace some of my rather worn out nappies and your site will be my first stop!!!

Jo, Cumbria

Thanks again for your great and speedy service.

Rebecca, Powys

I would just like to say a big thank you for such an efficient service! From now on, you’ll be my first stop nappy shop and one I shall highly reccomend! Thanks so much!

Kerry, Kent.

Can I just say that you have provided me with great service, actually you are one of the best online companies I have dealt with so far. So thank you so much, and I will definately be using you services again.

Mrs Vincent, Stirling

Thanks for you help and great customer service - I’ve been really impressed throughout the process from the advice you gave me on the phone, the samples, the website and your quick reply to my emails.

Mrs Russell, North Yorkshire.

Thankyou so much for such a speedy delivery, and your help in deciding upon items, i will definately recommend you again in the future... you put other nappy companies to shame!

Mrs Dalaney, Gloucestershire.

Many thanks again for all your help - I wouldn’t hesitate to recommend you for great advice & speedy service!

Mrs Whittaker, Cheshire.

Just a little note to say thanks really and how happy I am with the complete service that you provide. There are many company’s that offer advice on nappies but they all either seemed not to pick up the phone or were just an answering machine and took days to return my call or just didn’t bother! You on the other hand were there immediately and extremely helpful;  also the nappies I purchased from you turned up really quickly (I also appreciated the recyled  box!), all in all it’s been the best customer service I received in a long time!

Mr Getley, Hertfordshire

I just wanted to say thank you for my recent order - the service was great. The delivery was super-fast and the accompanying information very useful. Thank you again.

Mrs Goodman, Cambridgeshire

I just wanted to say thank you very much for the advice you gave me before I got my nappies and for your excellent service – I will be recommending you whenever I can!

Mrs Stedall, Staffordshire

Just wanted to say thanks so much for the excellent customer service you provide - much appreciated.

Mrs Spence, Manchester

This is unbelievably helpful advice - thank you so much for taking the time to give this detail. 

Mrs Millett, West Sussex

Thanks for all the help you have given me with the nappies. I have recommended you to a few people who have babies and I will keep recommending you to anyone who asks. Thank you very much for the help.

Mrs Pope, Cheshire

I just wanted to thank you for my first order, which I only ordered yesterday and it arrived today!! What great service - thanks so much :)

Yasmin, London

This is just a quick line to let you know how delighted I am with my order. Thanks a million for your advice, product range, website, and wonderful customer service. 

Srijita, Middlesex. 

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